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All orders are processed in USD. While the content of your cart is currently displayed in CYN, you will checkout using USD at the most current exchange rate.

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Shipping Policy

Order Processing Time

Order processing refers to the period between receiving your order and shipping it out. During this stage, each item undergoes thorough quality control to ensure it meets our standards—this includes checks on materials, stitching, hardware (like zippers), decorative details, and overall craftsmanship.

Processing durations may vary depending on the complexity, size, or customization of the product. Larger or more detailed items may take longer to prepare. Typically, most orders are processed within 24 hours on business days. However, stock limitations, holiday schedules, or high-volume periods may extend this timeframe by 1–3 business days for select or high-demand products.

We thank you for your patience and understanding.

Shipping Details

Please note: Delivery timelines are calculated from the date your order is dispatched, not the date it was placed. Delays may occur due to incorrect shipping information, customs procedures, or unforeseen issues beyond our control.

For questions or additional support, feel free to reach out to us at [email protected].

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